https://inkeast.github.io/MessageDaily/tags/%E6%99%BA%E8%83%BD%E5%AE%A2%E6%9C%8D/Recent content in 智能客服 on MessageDailyHugozh-cnThu, 24 Sep 2026 00:00:00 +0000https://inkeast.github.io/MessageDaily/posts/2026-09-24-yunqi2026-lingque-self-evolving-dialogue-agent/Thu, 24 Sep 2026 00:00:00 +0000https://inkeast.github.io/MessageDaily/posts/2026-09-24-yunqi2026-lingque-self-evolving-dialogue-agent/云栖2026「伶鹊自进化智能体」分论坛复盘：伶鹊2.0把智能体的搭建、评测、迭代交给自进化引擎，交付周期从月缩到天；货拉拉用快慢思考把语音延迟压到1.6秒，淘宝闪购日均20万通外呼承接订单协商。核心判断：对话AI的竞争已从模型聪明与否转移到业务变化中谁能持续保持生产力，人的角色收敛为定目标、确认规范、看报告做决策。关键数字均标注嘉宾口径。